Privacy Policy for Shelly Store – Effective Date: 10 Aug 2023

Thank you for choosing Shelly Store (“us”, “we”, or “our”) for your shopping needs. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) when you visit our website [www.shellystore.in](https://www.shellystore.in/) (the “Site”) and use our services through the WooCommerce platform. Please read this Privacy Policy carefully. By using the Site, you consent to the practices described herein.

Information We Collect

We may collect and process the following categories of personal information about you in accordance with the GDPR:

1. Identity Data: This includes your name, email address, phone number, shipping and billing address, and payment information when you make a purchase.
2. Usage Data: We collect information about your interaction with our Site, such as your IP address, browser type, operating system, pages visited, and the referring website.
3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences on our Site. You can control cookies through your browser settings.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

1. Contractual Necessity: We process your data to fulfill our contractual obligations to provide you with the products you’ve purchased.
2. Consent: We may ask for your explicit consent to send you promotional emails and updates about our products and services.
3. Legitimate Interests: We process your data for our legitimate business interests, such as improving our services and communication.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support for your purchases.
2. Communication: To send you promotional emails, newsletters, and updates about our products and services, only if you have provided explicit consent.
3. Improvement of Services: To analyze and improve our Site’s performance, user experience, and offerings.
4. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

International Data Transfers

Your personal information may be transferred to and stored in countries outside of the European Economic Area (EEA). We ensure that adequate safeguards are in place to protect your data during such transfers.

Your Rights

In accordance with the GDPR, you have the following rights:

1. Access: You can request access to the personal information we hold about you.
2. Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
3. Withdraw Consent: You can withdraw your consent for us to collect and process your information.
4. Deletion: You can request the deletion of your personal information, subject to legal and operational considerations.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact our Data Protection Officer at [dpo@shellystore.in](mailto:dpo@shellystore.in).

Changes to Privacy Policy

We reserve the right to update this Privacy Policy to comply with evolving legal requirements. We will notify you of any material changes by posting the updated policy on the Site.

By using our Site, you acknowledge that you have read, understood, and agree to the terms of this GDPR-compliant Privacy Policy.

This Privacy Policy is effective as of 10th of August 2023.